1. Information We Collect
We may collect the following types of information:
a. Personal Information:
When you submit a form, request a quote, or contact us, we may collect information such as your name, phone number, email address, physical address, and any other information you voluntarily provide.
b. Payment Information:
If you use our online billing system, we may collect billing details such as credit card or bank account information. This data is securely processed through a third-party payment provider and is not stored directly on our servers.
c. Technical and Usage Data:
We may automatically collect information when you visit our website, including your IP address, browser type, device information, pages visited, and time spent on the site. This helps us understand how our website is used and improve our services.
2. How We Use Your Information
We may use your information to:
- Provide services you request
- Schedule and manage appointments
- Respond to inquiries and customer service requests
- Send invoices and process payments
- Communicate updates, promotions, and service reminders
- Analyze website performance and user behavior
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Trusted third-party service providers who help operate our business (e.g., payment processors, scheduling platforms, marketing tools)
- Law enforcement or government agencies when required to comply with legal obligations
- New business owners or successors in the event of a business transfer or acquisition
All third parties are required to maintain the confidentiality of your information.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enable website functionality
- Understand visitor behavior
- Improve user experience
You can manage your cookie preferences through your browser settings.
5. Data Security
We implement appropriate physical, electronic, and administrative safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you to take reasonable precautions when sharing information online.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your data
- Opt-out of promotional communications
To exercise these rights, please contact us at Service@AlpineLawnCareVA.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
9. Compliance with Regulations
We comply with all relevant laws and regulations, including the Telephone Consumer Protection Act
(TCPA) and CTIA guidelines. Our practices ensure that you can easily manage your preferences, and we
provide clear instructions for opting in or out of our SMS notifications.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at: service@alpinelawncareva.com
Check out our SMS Terms and Conditions.